New Businessline helpline provides free trading standards advice to help businesses meet trading standards regulations
A new Trading Standards Service Businessline helpline has been launched to help businesses understand and comply with trading standards regulations.
The free service provides professional, practical advice on consumer protection law, helping businesses reduce the risk of non‑compliance. It is designed to be easy to access, particularly for small and medium‑sized businesses without in‑house legal or compliance expertise.
Advice is available on key regulatory areas, including
- the description of goods and services
- pricing rules
- online selling rules
- weights and measures regulations
- business obligations when selling to consumers
How to access Businessline
The service can be accessed by
Find out more about the new Trading Standards Service Businessline.
First published 27 April 2026.