“The club would like to thank City Matters representatives for the feedback they provide on a range of topics relating to ticketing, and for sharing a broad range of perspectives from the fans they represent,” said City.
The announcement follows further fan criticism for agreeing a global partnership with third-party ticket resale site Viagogo – their ninth partnership with a ticket resale platform.
City were accused of being “tone deaf” amid concerns hospitality tickets could be sold to away fans and standard tickets could be sold at inflated prices.
Fans protested against the deal by remaining in Etihad Stadium’s concourses for the first nine minutes of last week’s Premier League win over Leicester.
City say that tickets sold on Viagogo will come from the existing allocation of hospitality tickets, will be subject to a fixed price cap and will not subject to dynamic ticket pricing.
