Beloved cookie chain closes all locations after filing for bankruptcy – UK Times

Taylor Chip, the Pennsylvania-based cookie company that once saw rapid growth, is now shutting down all of its locations after a bankruptcy reorganization effort ultimately fell short.

Married founders Doug and Sara Taylor announced the decision Thursday, saying it came after years of trying to keep the business afloat. What began as a simple date-night pursuit to perfect a chocolate chip cookie grew into a widely recognized brand known for its oversized treats and inventive flavors, such as Lava Cake and Salted Caramel Pretzel.

“This is very difficult to write, but this is something we’ve prayed over and put off saying for as long as we could,” the couple shared in a social media post announcing the closure.

Over time, Taylor Chip expanded into new markets, including Philadelphia, but that rapid growth, combined with operational challenges, ultimately contributed to the company’s downfall.

For now, the company will continue limited operations as it winds down. Nationwide shipping will remain available for orders placed by 9 a.m. on April 8. The Manheim Pike location will keep regular hours through the week before shifting to 11 a.m. to 9 p.m. starting Monday. The York store will close after April 4, while the Hershey location will close on April 11. The Intercourse location has already closed.

“Closing our doors is incredibly hard,” the Taylors said. “Over the years, so many of you welcomed Taylor Chip into your homes and your lives. You ordered boxes for family movie nights, sent cookies to friends who needed a pick-me-up, celebrated milestones, and made us part of moments we will never forget.”

The couple pointed to a “devastating” setback that significantly impacted the business: the hacking of their Facebook account and advertising profile. According to the Taylors, the breach wiped out 150,000 followers and millions of views overnight—an especially damaging blow for a small, bootstrapped company that relied heavily on its online presence.

“For the last 2.5 years, we were trying to claw our way back,” they said. “We pulled from our own personal savings just to keep making payroll because we weren’t ready to give up on this team, our customers, or ourselves. But month after month, things continued to get harder, which led us to this very, very difficult decision.”

The closure follows years of mounting financial pressure tied to rising costs and operational delays. In February, Taylor Chip filed for Chapter 11 bankruptcy protection and announced plans to close its two Philadelphia locations to stabilize operations and restructure the business.

The filing showed that the company owed over $2.5 million but had only about $400,000 in assets, leaving it with insufficient funds to cover its debts, according to documents obtained by local news station WHP.

At the time, the founders said that the move was intended to give the company a path forward.

“Chapter 11 is often misunderstood. It does not mean we’re going away. It means we’re restructuring so the business can survive and grow stronger,” they said in an earlier statement. “We had to make the difficult decision to close stores in order to even have the opportunity to build a future. This decision wasn’t easy, but it was necessary.”