When we dream of overseas adventures, we imagine postcard-perfect moments—not medical
emergencies or lost passports. Yet the reality is that crises do not politely wait until you are back home.
Being prepared can transform a potential holiday nightmare into a manageable hiccup.
Before You Go: Prevention Is Better Than Cure
First things first: comprehensive travel insurance is not just another box to tick—it is your safety net
abroad. Look beyond the price tag and check what is actually covered. Does it include emergency
medical evacuation? Repatriation? These seemingly dramatic scenarios are not as rare as you might
hope, particularly in remote locations where adequate medical facilities may be hours away.
Your European Health Insurance Card (EHIC) or its replacement, the UK Global Health Insurance
Card (GHIC), provides basic healthcare rights in EU countries, but they are not a substitute for proper
travel insurance. Think of them as a starter kit rather than comprehensive coverage.
Know Before You Go
Register with the Foreign, Commonwealth & Development Office (FCDO) travel advice service before
departure. This ensures you will receive crucial updates about your destination, from civil unrest to
natural disasters. It also makes it easier for officials to contact you or your family in emergencies.
Make digital and physical copies of important documents—passport, insurance details, prescriptions,
and emergency contacts. Share these with a trusted person at home and keep copies separate from
the originals. It might seem old-fashioned in our digital age, but when your phone is stolen or the
battery dies, that paper copy becomes priceless.
Medical Matters
If you take prescription medication, pack more than you need and carry a doctor’s note explaining
what they are for. Medicines legal at home may be controlled substances elsewhere—Thailand, Japan,
and the UAE have particularly strict regulations.
Learn the emergency number for your destination. While we know to dial 999 at home, it is 911 in the
US, 112 across Europe, and 000 in Australia. Saving these to your contacts takes seconds but could
save critical minutes when it matters most.
Research the words for your specific medical conditions, allergies, and blood type in your
destination’s language. A simple translation card can bridge crucial communication gaps when you are
unable to speak for yourself.
When Crisis Hits
Should emergency strike, contact your travel insurance provider immediately—most operate 24-hour
helplines. They can direct you to appropriate medical facilities and authorise treatment costs. Without
this authorisation, you might face paying upfront and claiming later, potentially running into thousands
of pounds.
Contact the nearest British embassy, high commission, or consulate if you have been victim of a serious
crime, hospitalised, or arrested. While they cannot work miracles, they can provide crucial advice,
contact relatives and help arrange transfers of funds from the UK.
The Return Home
Keep all documentation relating to your emergency—medical reports, police statements, receipts—as
your insurer will need these for your claim. Submit your claim promptly upon return, as many policies
have time limits.
Remember that travel emergencies often continue affecting us long after we are home. Whether it is
ongoing medical treatment or processing the emotional impact, seeking appropriate support is
essential.
While we cannot predict every emergency, thoughtful preparation creates a crucial safety buffer
between you and disaster. The peace of mind this brings is not just about avoiding worst-case
scenarios—it is about enjoying your adventure with the confidence that comes from knowing you are
genuinely prepared.
After all, the best journeys are not the ones where nothing goes wrong—they are the ones where you
can handle whatever comes your way.
