Emma Swift and Zuzanna Lito explain how we’ve updated the NHS service standard to make sure teams building online services are more aware and responsive to the risks of domestic abuse and coercive control.
The NHS service standard helps teams build and run digital services that meet users’ needs. It’s designed to improve patients’ care and experience when engaging with the NHS online.
The service standard has recently undergone some small but significant updates. The new updates are designed to make sure that teams building online services are more aware of and responsive to the risks of domestic abuse and coercive control.
