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Home » Health Care, Making sure the NHS App works for everyone
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Health Care, Making sure the NHS App works for everyone

By uk-times.com15 May 2025No Comments1 Min Read
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Simon Davis explains how the NHS App team puts users at the heart of digital delivery design by considering accessibility needs at every stage of the user research process.

As the lead user researcher for the NHS App, my role is to ensure users remain at the centre of everything we do. I work with a talented team of researchers across different departments, engaging with both the public and frontline NHS staff to understand their experiences with our services.

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