The Immigration Advice Authority (IAA) has published its first Annual Report , marking a significant milestone as the organisation enters a new chapter under fresh leadership. The report for 2024/25 highlights key achievements and outlines the financial performance during its first year following the organisation’s rebrand.
This year marked a transformative period for the IAA. Staff across the organisation prepared for our new identity, while the policy team managed over 320 regulatory enquiries during a time of significant reform. We accelerated our enforcement strategy, disrupting illegal immigration advice and securing landmark convictions, including custodial sentences and compensation for victims. With 606 referrals received, our commitment to protecting advice seekers has never been stronger. We also launched a new website, introduced online forms to streamline registrations, and produced promotional materials in 27 languages – making trusted advice more accessible than ever. These achievements reflect our ambition to enhance and progress towards being a professional and robust regulator.
Alongside this, we delivered 6 seminars to support aspiring advisers and hosted our annual adviser conference, which attracted over 700 participants. These achievements coincided with the progression of the Border Security, Asylum and Immigration Act 2025 through Parliament, underscoring the scale and significance of our work. The new powers proposed in Act will enable us to accelerate these efforts in the next financial year.
Gaon Hart, Immigration Services Commissioner, said
This report comes at a pivotal moment for the IAA. Our mission is unwavering – to protect those seeking immigration advice through robust regulation, enforcement, and the promotion of the highest standards.
As this report makes clear, the IAA has transformed into a proactive, outward-facing agency with a confident and ambitious agenda. We have made our services more accessible, strengthened our expertise and operational capability, and adopted a far more rigorous approach to regulation and enforcement.
As the newly appointed Immigration Services Commissioner, I am determined to accelerate this momentum and, alongside our excellent senior leaders and impressive staff, lead the IAA to deliver even greater impact.
Key performance achievements during the reporting year
- 1029 new adviser applications received and 599 of these were processed and approved
- 1220 continued registration applications approved
- 206 organisations applied for registration with the IAA for the first time
- 16 competence assessment events held
- 851 applicants sat competence assessments
- 464 applicants passed competence assessments
- 84 audits completed
- 41 investigations into complaints of illegal activity completed
Read and download the full report.