Decision Maker: Cabinet
Decision status: Recommendations Approved (subject to call-in)
Is Key decision?: No
Is subject to call in?: Yes
Decision:
1. that the
contract for an integrated Social Care and Finance IT system be
awarded to System C (Liquid Logic) and commencing in March 2025
(subject to contract agreement) for a 5-year period, be
approved;
2. that a
direct award is made to Channel 3 consultancy to be extended for a
one-year period, as our Strategic Partner, be approved; and
3. that a
procurement exercise for the provision of technical support
resources be approved and any subsequent contract to be awarded in
line with paragraph 1.3 of the Officer Scheme of Delegation.
Reasons for the decision:
Torbay Council retains
the statutory duties in relation to Adult Social Care and as such
needs to provide a new IT solution for use in Adult Social Care to
continue to fulfil its obligations.
Alternative options considered:
The alternative
options were:
Do nothing –
this option was discounted because the Civica (Paris) contract ends
in December 2026 with health services were moving away from Civica
(Paris) in early 2026. The TFM system
was built on older technology and as such was approaching the end
of its usable life.
Utilise another
solution within Torbay Council – this option was discounted.
The only solution functionally viable
was the Children’s Case Management solution provided by
System C, however the contract for this could not be extended for
use by Adult Social Care Services.
Utilise another
solution within Torbay and South Devon NHS Foundation Trust (TSDFT)
– this option was discounted. The
available option was the newly procured Epic system being
introduced into TSDFT during 2026; however, this was not aligned to
Children’s Services and as such had not been considered
further.
Competitive
procurement either through a framework or through a full Find a
Tender Service (FTS) process. This
option had been disregarded in favour of the preferred option.
Direct award to
supplier that strategically fits with Torbay Council’s Adult
Social Care Services and Torbay Council’s Children’s
Social Care Services was the preferred option.
Implementation:
This decision will
come into force and may be implemented on 3 March 2025 unless the
call-in procedure is triggered (as set out in the Standing Orders
in relation to Overview and Scrutiny).
Information:
Torbay Council require
a new Adult Social Care case management system capable of
supporting the needs of the statutory and evolving Adult Social
Care Service.
Across Torbay a
transformational approach was needed to the planning and delivering
care based on lower cost and improved outcomes. The Adult Social Care Case Management System
update was part of a series of system-wide transformation
programmes across social care and communities designed to improve
the experience of our citizens and deliver improvements to the
Torbay care system.
The system would bring
together existing care management arrangements with financial,
safeguarding and commissioning requirements to provide real time
information to enable us to plan delivery and commission care and
support for vulnerable people across the Torbay.
At the meeting,
Councillor Tranter proposed and Councillor Bye seconded a motion
that was agreed unanimously by the Cabinet, as set out above.
Interests and Nature of Interests Declared:
Publication date: 21/02/2025
Date of decision: 18/02/2025
Date comes into force if not called in: 01/03/2025
Call-in deadline date: 28/02/2025
Current call-in Count: 0
