Two AA-owned driving schools have been ordered by the UK competition watchdog to refund more than 80,000 customers and have been fined £4.2 million over drip-pricing.
The Competition and Markets Authority (CMA) said the AA Driving School and BSM Driving School did not include a mandatory £3 booking fee in upfront prices.
This is an illegal practice known as drip-pricing.
The amount repaid to individuals will vary depending on how many lesson packages they bought, with the average being about £9.
This will total more than £760,000.
The refunds and fine combined will almost be £5 million.
This is the first financial penalty the CMA has imposed for breach of consumer law since it was handed new enforcement powers.
