The Competition and Markets Authority (CMA) is launching a review of a number of existing market remedies to determine whether they are still required, in a bid to ease the burden on thousands of businesses. The remedies under review cover several sectors including financial services, travel and energy.
Market remedies are designed to fix competition problems identified during market investigations. They play an important role but businesses need to dedicate money and resources to comply with them, so it is important remedies remain fit for purpose.
The CMA excluded remedies from the review that are clearly continuing to deliver impact, including measures aimed at making sure families have all the information they need when seeking funeral services and reforms to help households and small businesses on expensive energy tariffs get better deals.
However, the CMA has identified 33 market remedies (60% of all market remedies in place) which may no longer be needed to deal with problems they were designed to fix. They could, for example, have been superseded by new laws and regulations or technological advances that have transformed how consumers buy goods and services.
For example, the CMA is considering whether to remove remedies relating to the marketing practices of large travel businesses that were introduced over a decade ago, at a time when most travel was booked in-store, which would reduce compliance costs for these companies. Major retail banks could also benefit from scrapping rules around providing payment transaction histories to customers which they can now easily access online.
Sarah Cardell, Chief Executive of the CMA, said
Remedies are vital for protecting consumers and ensuring fair competition, but they also place demands on businesses.
That’s why this review will ensure only those remedies delivering real impact remain in place – in line with the transformation we have made over the last year to deliver our work with pace, predictability, proportionality and enhanced process.
Removing unnecessary barriers for businesses saves time and money and ensures the competition regime contributes to the UK’s reputation as a great place to do business and invest.
A consultation will now take place until Monday 2 March 2026. For more information about each remedy under review, visit the consultation page. The CMA also recently launched a consultation on the release 37 mergers remedies.
Notes to editors
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