A person has been arrested in connection with a cyber-attack which has caused days of disruption at several European airports including Heathrow.
The National Crime Agency (NCA) said a 40-year-old man was arrested in West Sussex “as part of an investigation into a cyber incident impacting Collins Aerospace”.
There have been hundreds of flight delays after baggage and check-in software used by several airlines failed, with affected airports boarding passengers using pen and paper.
“Although this arrest is a positive step, the investigation into this incident is in its early stages and remains ongoing,” said Paul Foster, head of the NCA’s national cyber crime unit.
The has seen an internal memo sent to airport staff at Heathrow about the difficulties software provider Collins Aerospace is having bringing their check-in software back online.
The company appears to be rebuilding the system again after trying to relaunch it on Monday.
The US firm has not put a timeline on when it will be ready and is urging ground handlers and airlines to plan for at least another week of using manual workarounds.
At Heathrow, extra staff have been deployed in terminals to help passengers and check-in operators but flights are still experiencing delays.
On Monday, the EU’s cyber-security agency said ransomware had been deployed in the attack.
